DongheDonghe

privacy policy

Date of Last Update: July 4, 2026

Fuzhou Donghe Information Technology Co., Ltd. (hereinafter referred to as "we", "us" or "our") is fully aware of the importance of personal information to you. In accordance with laws and regulations, we will protect your personal information and privacy security. We have formulated this Privacy Policy (hereinafter referred to as "this Policy") to help you fully understand how we collect, use, store, share and protect your personal information, and how you can manage your personal information.

Please carefully read and fully understand the entire content of this Policy before using our services.

I. Scope of Application

This Policy applies to all products and services provided by Donghe Information Technology (hereinafter referred to as "the Platform"), including but not limited to cross-border e-commerce operations, brand globalization, digital marketing, global supply chain collaboration, and related services delivered through the Platform's website, mobile applications, and other channels.

II. How We Collect Your Personal Information

We collect and use your personal information solely for the purposes described in this Policy:

(i) Information You Actively Provide

  1. During account registration: your name, email address, phone number, company name, job title, and other information you provide;
  2. During service use: contact information, business requirements, and inquiry content you submit;
  3. During event participation: participation information and related materials you provide.

(ii) Information We Automatically Collect

When you use our website or services, we may automatically collect the following:

  1. Device information: including device model, operating system version, browser type, etc.;
  2. Log information: including IP address, access time, pages visited, click behavior, etc.;
  3. Cookie information: we use cookies and similar technologies to enhance your user experience.

(iii) Information Obtained from Partners

To the extent permitted by applicable laws and regulations, we may obtain relevant information about you from affiliates or partners.

The processing of your personal information will adhere to the principles of lawfulness, legitimacy, necessity, and good faith. We will not process your personal information through misleading, fraudulent, or coercive means. The collection of personal information will be limited to the minimum scope necessary to achieve the processing purpose and will not be excessive.

III. How We Use Your Personal Information

We collect your personal information for the following purposes:

  1. Service and product delivery: to activate your account and provide services such as cross-border e-commerce operations, brand globalization, and digital marketing;
  2. Customer communication and support: to respond to your inquiries, send service notifications, and handle your requests;
  3. Service improvement: to analyze user behavior and optimize website functionality and service experience;
  4. Marketing and promotion: subject to your prior consent, to send you product updates, promotional offers, and related information;
  5. Security assurance: to detect and prevent fraud, abuse, and other security risks;
  6. Legal compliance: to fulfill obligations required by applicable laws and regulations.

Should we need to use your personal information for purposes not described in this Policy, we will seek your consent in advance.

IV. How We Store and Protect Your Personal Information

(i) Storage Location

Personal information collected and generated within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China.

(ii) Retention Period

We will retain your personal information only for the minimum period necessary to fulfill the purposes described in this Policy, unless otherwise required by laws and regulations.

(iii) Security Measures

We implement the following technical and administrative measures to safeguard your personal information:

  1. Application of security technologies such as encryption and access controls;
  2. Establishment of comprehensive internal management systems and operating procedures;
  3. Data security education and training for employees;
  4. Regular security audits and risk assessments.

We will take necessary measures to ensure the security of the personal information we process and to prevent data breaches, tampering, and loss.

V. How We Share, Transfer, and Publicly Disclose Your Personal Information

(i) Sharing

We will not share your personal information with any company, organization, or individual, except in the following circumstances:

  1. With your prior explicit consent;
  2. As required by laws, regulations, or judicial or administrative authorities;
  3. Sharing with our affiliates: to provide you with consistent services, we may share necessary personal information with our affiliates, provided that we require them to comply with the protection standards set forth in this Policy;
  4. Sharing with authorized partners: to deliver services to you, we may share necessary information with trusted partners, subject to their compliance with confidentiality obligations and security measures.

(ii) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

  1. With your prior explicit consent;
  2. In the event of a merger, division, dissolution, or declaration of bankruptcy involving a transfer of personal information, we will inform you of the name and contact details of the recipient and require the recipient to continue performing the obligations set forth in this Policy.

(iii) Public Disclosure

We will not publicly disclose your personal information unless:

  1. We have obtained your explicit consent; or
  2. Disclosure is required by applicable laws, regulations, or legal proceedings.

VI. Cross-Border Data Transfers

As we provide cross-border e-commerce services, certain service scenarios may involve transferring your personal information to destinations outside China. We will strictly comply with the requirements of the Personal Information Protection Law of the People's Republic of China, the Provisions on Promoting and Regulating Cross-Border Data Flows, and other applicable laws and regulations by:

  1. Informing you of the purpose, recipients, and processing methods of the cross-border transfer of your personal information;
  2. Obtaining your separate and explicit consent;
  3. Conducting a personal information protection impact assessment; and
  4. Taking necessary measures to ensure the security of data transferred abroad.

VII. Your Rights

In accordance with the Personal Information Protection Law of the People's Republic of China, you are entitled to the following rights:

  1. Right to be informed: you have the right to know how we process your personal information;
  2. Right to decide: you have the right to decide whether to consent to our processing of your personal information;
  3. Right of access: you have the right to access the personal information we have collected about you;
  4. Right to data portability: you have the right to obtain a copy of your personal information;
  5. Right to correction: you have the right to request that we correct any inaccurate personal information;
  6. Right to erasure: under legally prescribed circumstances, you have the right to request that we delete your personal information;
  7. Right to withdraw consent: you have the right to withdraw your previously granted consent at any time; we will provide a convenient mechanism for doing so;
  8. Right to account cancellation: you have the right to cancel your account.

To exercise any of the above rights, please contact us through the contact information provided at the end of this Policy. We will not refuse to provide products or services solely on the grounds that you decline to consent to the processing of personal information or withdraw your consent (except where such processing is strictly necessary for service delivery).

VIII. Protection of Minors

Our services are primarily intended for businesses and adult users. If you are a minor, please use our services under the supervision of a guardian. We do not actively collect personal information from minors.

IX. Updates to This Policy

We may revise this Policy from time to time. When material changes are made to this Policy, we will post a prominent notice on the Platform or notify you by other means. Your continued use of our services following an update to this Policy constitutes your acceptance of the revised Policy.

X. Contact Us

If you have any questions, comments, or suggestions regarding this Policy, or if you wish to exercise your rights relating to your personal information, please contact us through the following channels:

Company Name: Fuzhou DongheInformation Technology Co., Ltd.

Email: [email protected]